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**Ray** · Jun-19-2015, 08:51 AM

A 500 internal server error is a generic error from your web server. You need your web host to enable error messages to see what is actually the problem.

Otherwise if your web host is unable to enable the error messages, then you will be forced to take wild stabs in the dark and just make sure you have followed the procedure precisely.

For example -- are you sure you have PHP setup and enabled on your server? Were you using PHP with the older installation of Zoom V6, or something else (e.g. JavaScript?) I do not see any other PHP pages on your site to confirm if you have PHP available.

**Barry Clutterbuck** · Jun-20-2015, 06:00 AM

Hi Ray,
Thanks for your response. Yes I do have PHP enabled on my server and did have with the previous version of Zoom 6. I did try changing to ASP to no avail and have now changed back again. I cannot get my server to give further details regarding this error.
Barry

**Barry Clutterbuck** · Jun-21-2015, 10:29 AM

Hi Ray,
I have since downloaded my web site and tried the zoom on my pc. I get the following page which does not state the version of PHP 5.4 I am using on my web server.

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">

<html xmlns="http://www.w3.org/1999/xhtml" dir="ltr" lang="en" id="vbulletin_html"><head><meta http-equiv="Content-Type" content="text/html; charset=windows-1252">

<meta id="e_vb_meta_bburl" name="vb_meta_bburl" content="http://www.wrensoft.com/forum">
<base href=".">
<meta name="generator" content="vBulletin 4.2.2">
<meta http-equiv="X-UA-Compatible" content="IE=9">

<link rel="Shortcut Icon" href="http://www.wrensoft.com/forum/favicon.ico" type="image/x-icon">

<script type="text/javascript" src="./500 - Internal server error. There is a problem with the resource you are looking for_files/combo"></script>


<link rel="stylesheet" href="./500 - Internal server error. There is a problem with the resource you are looking for_files/wrensoft-forum.css" type="text/css">



<script type="text/javascript">
<!--
if (typeof YAHOO === 'undefined') // Load ALL YUI Local
{
document.write('<script type="text/javascript" src="clientscript/yui/yuiloader-dom-event/yuiloader-dom-event.js?v=422"><\/script>');
document.write('<script type="text/javascript" src="clientscript/yui/connection/connection-min.js?v=422"><\/script>');
var yuipath = 'clientscript/yui';
var yuicombopath = '';
var remoteyui = false;
}
else // Load Rest of YUI remotely (where possible)
{
var yuipath = 'http://yui.yahooapis.com/2.9.0/build';
var yuicombopath = 'http://yui.yahooapis.com/combo';
var remoteyui = true;
if (!yuicombopath)
{
document.write('<script type="text/javascript"

**Ray** · Jun-22-2015, 06:11 AM

Barry -- the above is not your error page. The above is THIS very web page (our wrensoft forum page) after selecting "View source" in your browser.

Also -- you can't try the Zoom search page on your own PC unless you have a web server installed on your PC and a working PHP setup on your PC. Do you have this?

What did you do when you "try changing to ASP"? You may have broken your previous server configuration in your attempt to do so.

E-mail us directly and provide us with FTP information. We can login and take a look.

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500 - Internal server error. There is a problem with the resource you are looking for

500 - Internal server error. There is a problem with the resource you are looking for

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