Some files being skipped for no reason

[ckwreler]

Running Zoom for the first time. I've resolved most of my issues with errors and warnings due to file types and the base URL etc. Really like what I am seeing. I have good number of files being skipped for no reason though. Looking for some way to determine why that is so, this is an old style intranet using things like FrontPage and Word to create and modify files. Ugh. To accommodate some variations on the links, my base URL looks like the following:

http://web/;file://SATURN/WWWROOT/;mhtml:http://web/;file://EARTH/SHARED/

Sometimes Word uses a file: reference instead of absolute http: reference. Once I added the file://saturn/wwwroot/ to the base url, these changed from being "External Site" skips to just plain skips. I think it is failing to download links that use the "file:"protocol.

13:50:24 - Index Thread got ready buffer for file://SATURN/WWWROOT/Shared_Information/FFL_Documents/Employee_Handbook/PROPERTY.pdf (Content-type: Acrobat document)
13:50:24 - [SKIPPED] Skipping
13:50:24 - Index Thread got ready buffer for http://web/workingsmarter/Adding%20New%20Conference%20Rooms%20to%20Outlook%2 0Calendar.pdf (Content-type: Acrobat document)
13:50:24 - [PLUGIN] Processing PDF file http://web/workingsmarter/Adding%20New%20Conference%20Rooms%20to%20Outlook%2 0Calendar.pdf
13:50:24 - DL Thread #7, got URL (file://SATURN/WWWROOT/Shared_Information/FFL_Documents/Employee_Handbook/SAFETY&S.pdf) off queue
13:50:24 - DL Thread #7, got URL (file://SATURN/WWWROOT/Shared_Information/FFL_Documents/Employee_Handbook/SALARY&W.pdf) off queue
13:50:24 - DL Thread #7, got URL (file://SATURN/WWWROOT/Shared_Information/FFL_Documents/Employee_Handbook/SECONDAR.pdf) off queue
13:50:24 - DL Thread #7, got URL (file://SATURN/WWWROOT/Shared_Information/FFL_Documents/Employee_Handbook/SERIOUSD.pdf) off queue
13:50:24 - DL Thread #7, got URL (file://SATURN/WWWROOT/Shared_Information/FFL_Documents/Employee_Handbook/SHORT%20TERM%20ABSENCE%20Effective%201%201%2010%20 A.pdf) off queue
13:50:24 - DL Thread #7, got URL (file://SATURN/WWWROOT/Shared_Information/FFL_Documents/Employee_Handbook/Smoke%20Free%20Policy.pdf) off queue
13:50:24 - DL Thread #7, got URL (file://SATURN/WWWROOT/Shared_Information/FFL_Documents/Employee_Handbook/Solution%20Suggestion.pdf) off queue
13:50:24 - DL Thread #7, got URL (file://SATURN/WWWROOT/Shared_Information/FFL_Documents/Employee_Handbook/TUITION2007.pdf) off queue
13:50:24 - [INDEXED] Indexing http://web/workingsmarter/Adding%20New%20Conference%20Rooms%20to%20Outlook%2 0Calendar.pdf
13:50:24 - Index Thread got ready buffer for file://SATURN/WWWROOT/Shared_Information/FFL_Documents/Employee_Handbook/SAFETY&S.pdf (Content-type: Acrobat document)
13:50:24 - [SKIPPED] Skipping
13:50:24 - Index Thread got ready buffer for file://SATURN/WWWROOT/Shared_Information/FFL_Documents/Employee_Handbook/SALARY&W.pdf (Content-type: Acrobat document)
13:50:24 - [SKIPPED] Skipping
13:50:24 - Index Thread got ready buffer for file://SATURN/WWWROOT/Shared_Information/FFL_Documents/Employee_Handbook/SECONDAR.pdf (Content-type: Acrobat document)
13:50:24 - [SKIPPED] Skipping
13:50:24 - Index Thread got ready buffer for file://SATURN/WWWROOT/Shared_Information/FFL_Documents/Employee_Handbook/SERIOUSD.pdf (Content-type: Acrobat document)
13:50:24 - [SKIPPED] Skipping
13:50:24 - Index Thread got ready buffer for file://SATURN/WWWROOT/Shared_Information/FFL_Documents/Employee_Handbook/SHORT%20TERM%20ABSENCE%20Effective%201%201%2010%20 A.pdf (Content-type: Acrobat document)
13:50:24 - [SKIPPED] Skipping
13:50:24 - Index Thread got ready buffer for file://SATURN/WWWROOT/Shared_Information/FFL_Documents/Employee_Handbook/Smoke%20Free%20Policy.pdf (Content-type: Acrobat document)
13:50:24 - [SKIPPED] Skipping
13:50:24 - Index Thread got ready buffer for file://SATURN/WWWROOT/Shared_Information/FFL_Documents/Employee_Handbook/Solution%20Suggestion.pdf (Content-type: Acrobat document)
13:50:24 - [SKIPPED] Skipping
13:50:24 - Index Thread got ready buffer for file://SATURN/WWWROOT/Shared_Information/FFL_Documents/Employee_Handbook/TUITION2007.pdf (Content-type: Acrobat document)
13:50:24 - [SKIPPED] Skipping

[Ray]

We've confirmed there's a bug in the current release when indexing file:// links with Spider Mode.

It has been fixed for the next release (V7 build 1023).

If you need a patch fix in the interim, e-mail us with your details.

[ckwreler]

Thanks for the quick response Ray. We are new to Zoom and it is very helpful for us. I have requested the patch via the info@wrentsoft.com email.