Recommended option not working

[1611mac]

I've had Zoom Search Engine working with categories, custom weightings, etc etc for years. I am for the first time trying "Recommended" option but it is not working for me.

I have entered the info (one item) into the Recommended Links list as per instructions. After I run a new index a "zoom_recommened.zdat" file is created and I have verified it's upload to my server. When I view the file with a text editor my word term is there with a number following it (there Is no URL in the recommended zdat file).

However... When I perform a search using the "recommended" term I get normal results. The page I want as #1 is listed as the 10th item.

Help please.....

[1611mac]

Anyone??? Please.

[David]

After making a new index did you upload ALL the index files to the server, including the updated settings.zdat?
Can you try V8 instead?
We no longer support V7.

[1611mac]

Yes.. I'll upgrade and try that. Will report back so please check back in a few days. Thanks for a response. I love Zoom and I recommend it a lot.

[1611mac]

Seems V7 is the latest version for me. I'm on Max OSX, not windows. You are not supporting the latest version for OSX?

[1611mac]

Ignore.... I'm emailing support...