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Problems after switching servers

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  • Data 1
    Newbie
    • Oct 2014
    • 1

    #1

    Problems after switching servers

    Hi,

    I'm a webhost and one of my clients uses this zoom thing, V6 and the CGI version.

    I moved him to a newer server and his script doesn't work, gives a 500 error. He says he is using Zoom Indexer version 6.0 pro. The file is encrypted so I can't even see what it is trying to do. It worked just fine on my other server.

    What details do you need to diagnose?

    Jim
    Data 1 Systems, INC.
  • Richard
    Administrator
    • May 2010
    • 161

    #2
    Check that the search.cgi file is being handled as a binary executable, your web server may be configured to handle all CGI files as Perl scripts. The Zoom CGI search application however is NOT a Perl script, but a binary executable.

    You can also check the following page for common issues when using Zoom CGI, http://www.wrensoft.com/zoom/support...gi_servererror

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