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category number invalid errors

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  • Ray
    replied
    Hard to say without seeing the files in question. Can you send us your ZCFG file (with the category defined which causes the error) and one of the files with the ZOOMCATEGORY specified? Email details are on our Contact Us page.

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  • andrews corp
    replied
    Okay I have just been playing around with settings to try and find the cause of the problem.
    I added a new category which was a directory based one and this caused all the rrors, because when I removed it the errors were gone.
    Could this error message be because some of these files in the directory have ZOOMCATEGORY meta data still in them?

    Leave a comment:


  • Ray
    replied
    You are most likely mixing files from different indexing sessions.

    For example, you uploaded new index files generated, but you are omitting the settings file.

    Or, you have modified the settings file, or the actual search script source code. Or you are using script code from different versions/builds of the software.

    You must upload ALL the files listed in the "Required files" window at the end of indexing. And you must not modify the settings file and script code.

    Leave a comment:


  • andrews corp
    started a topic category number invalid errors

    category number invalid errors

    On some searches I get an error page saying
    "Error: Category number is invalid. Incorrect settings file used?"

    If i type random letters in the search form it seems to perform a search and find nothing.
    But if I type a search which should yeild results I get the error.

    Any ideas what is causing this?
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