Works on Localhost, but not my Live server

[Anonymous]

I built a php search version based on my live site and tested it on my localhost - everything works perfectly.

I load it to my live site and when I do a search, my browser thinks about it for 1 second then presentls me with the search screen again - no results, no errors, just the search screen!

Are there any special permissions to change on any files?

What can I try?

[Ray]

Can you give us a URL to your live site, so that we can examine this closer?

There should not be any special permissions required for just the search function to work. You will only need special permissions for the logging feature.

Some possibilities:

- Make sure your web host supports PHP. Do you have any other PHP scripts running on your site?

- Make sure you have uploaded your files in BINARY mode. This is especially important if you are uploading using a third party application instead of Zoom's built-in FTP uploading feature. If you use Zoom's upload feature, then it should be correct.

- Make sure you have all the required files uploaded to the same directory on your live site.

- Are you accessing the correct search page? Did you create your own search form? It sounds like you may have a broken search form.

This section of our FAQ may also be of help:
http://www.wrensoft.com/zoom/support...l#troubleshoot

[Anonymous]

yes, I can run php

I uploadedthem with a 3rd party ftp client in binary

all the file are there

I updated the template to incorporate my logo


http://www.ethicscommittee.ca/ethicsSearch/search.php

[Ray]

Your web host appears to have placed restrictions on your server to limit the amount of time and CPU your PHP scripts can utilize. This is causing the search script to terminate prematurely. We've noted this by entering in a search word, and noticing that the page returned is incomplete - there is no footer to the page in the HTML source code, nor the "Powered by Zoom..." message that should appear.

More information on this issue (and the solutions available) can be found in this thread:
http://www.wrensoft.com/forum/viewtopic.php?t=12

[Anonymous]

ok - that makes me feel better.

i will contact them and see if they can change the settings for me.

Thanks!

[Anonymous]

This did not seem to work - as they said they run more powerful, resource hogging scripts and they are not affected.

is it possible that there is an issue because I built the index on my Windows XP home computer and loaded them to an Apache web server?

[David]

We have seen this problem about a dozen times now.

About 75% of the time the hosting company denies the problem (or the support-drone at the hosting company doesn't have a clue about Apache settings).

However in each case they eventually admit they are at fault.

So don't be put off by their vauge lazy answers. You need to get them to look in the Apache httpd.conf on your particular server and tell you the settings for RLimitMEM & RLimitCPU.

-------
David

[Anonymous]

Will do - thanks for the help - I'll keep you posted