v5.1 indexes pdf, does not search?

[esova]

I have 150 - 200 files I'm indexing in offline mode w/V5.1 Pro. Most are .pdf, some .xls & .doc files. I use the .asp config. The logs say everything indexed fine. When I search though ... it only finds things in the .xls or .doc files. None of the pdfs have any security. This all worked a month ago, not sure why this isn't working now... Any hints? Thank you.

[Ray]

If you can show us the search page (either by a URL to your website, or e-mail us the files), we can give you a much more accurate answer.

There shouldn't be any reason why the same PDF files that were indexed previously do not work now. Are you sure the same files were previously indexed and searchable?

Are you using incremental indexing?

Some PDF files do not contain searchable content and some users are unaware of this. For example, PDF files created from scanning in paper documents. See this FAQ:
Q. Why can't I find words from my scanned PDF files? (PDFs created from scanning in physical documents)

[esova]

Sorry it's an intranet site with some copyright stuff. But I'll send a sample of files that I think you'd need to see what I'm talking about.

There shouldn't be any reason why the same PDF files that were indexed previously do not work now. Are you sure the same files were previously indexed and searchable?

Yes, same files

Are you using incremental indexing?

No.

Some PDF files do not contain searchable content and some users are unaware of this. For example, PDF files created from scanning in paper documents. See this FAQ:

Right... These are pretty plain searchable pdf files though.

So I have a zip that has this:

05/05/2008 01:00 PM 1,508 index.html
05/08/2008 10:33 AM <DIR> RADPlus
05/08/2008 10:33 AM <DIR> zsearch

\RADPlus (This is one example of content that indexes, but is not searched)

05/08/2008 10:33 AM <DIR> .
05/08/2008 10:33 AM <DIR> ..
04/30/2008 09:41 AM 91,350 RADplus 2006 Maintenance Release 2006.06.01.pdf

\zsearch

05/08/2008 10:33 AM <DIR> .
05/08/2008 10:33 AM <DIR> ..
05/08/2008 10:32 AM 42,221 indexlog.txt
08/09/2007 02:35 PM 90,232 search.asp
11/01/2007 05:46 PM 3,279 search_template.html
05/01/2008 08:22 AM 3,698 settings.asp
05/06/2008 07:03 AM 4,990 zoom.zcfg
5 File(s) 144,420 bytes

Total Files Listed:
8 File(s) 237,278 bytes

But I don't think I can upload it? Can I email it?

[Ray]

Yes. Our e-mail address can be found on this page.

[Ray]

We have received esova's files and further corresponded this issue in e-mail. The problem was a case of either mixing index files from different sessions, and/or the use of an older build. This problem was resolved by re-indexing with the latest build.