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  • #1

    Documents displays as "No Title"...

    1. I have several documents that show as "No Title" in the search results. I have checked the indexlog and the index management and they both show the file having a name/title. I've also checked the properties of the file and it has a name/title (e.g. Manually Load Operating System.txt... see below)

    03/28/08 06:09:59 - Indexing C:\home page\Technical Docs\3300 Manually Load Operating System.txt
    03/28/08 06:09:59 - Processing DOC file C:\home page\Technical Docs\3300 Sending calls to VM from an ACD path.doc
    03/28/08 06:09:59 - Indexing C:\home page\Technical Docs\3300 Sending calls to VM from an ACD path.doc

    2. I've noticed, while the indexer is running, the logs show some files that Process, then Index, yet other just index. What's the difference ?
    Tags: None
  • #2
    1) I think you are confusing the 'file name' and the 'page title'. For example you might have a file named, 'index.html' and in that HTML file you have a page title of,
    <title>Home page</title>

    For a Word document the title is defined the document meta properties (In Word, select File / Properties from the menu).

    2) Processing is required for binary documents, like .DOC files and .XLS files, to convert them back into plain text, so that the text can be indexed. For HTML and text files, no such procesing is requried.

    Comment

    • #3
      No Title

      Thanks for the help.

      Comment

      • #4
        Documents displays as No Title

        Here's the html from one of the files. It seems to have the title set correctly ?

        <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
        <html>
        <head>
        <title>How to mirror the LAN port on a CXi</title><link rel="STYLESHEET" type="text/css" href="/images.nsf/images/CSS/$File/extranet_stylesheet.css">
        <script language="JavaScript" type="text/javascript">
        <!--
        // To open a new window
        var newWindow
        function openNewWindow( url, title ) {
        if (!newWindow || newWindow.closed) {
        var its_ie = false
        var user_agent = navigator.userAgent.toLowerCase()
        var window_width = 380
        var window_height = 340
        var window_left = (screen.availWidth / 2) - (window_width / 2)
        var window_top = (screen.availHeight / 2) - (window_height / 2)

        //This is commented out for now as we were having problems with the modal dialog.
        //Now the dialog will always be opened as modeless, whether the browser is IE or not.
        //if (user_agent.indexOf("msie") != -1) (its_ie = true)

        if (its_ie)
        {
        var window_dimensions = "dialogheight: " + window_height + "px; " +
        "dialogwidth: " + window_width + "px; " +
        "dialogleft: " + window_left + "px; " +
        "dialogtop: " + window_top + "px"
        newWindow=window.showModalDialog( url, "", window_dimensions)
        }
        else
        {
        var window_dimensions = "height=" + window_height +
        ",width=" + window_width +
        ",left=" + window_left +
        ",top=" + window_top
        newWindow=window.open( url, title, window_dimensions)
        }

        if (!newWindow.opener) {
        newWindow.opener=window
        }
        } else {
        newWindow.focus()
        }
        }
        // -->
        </script>

        <script language="JavaScript" type="text/javascript">
        <!--
        document._domino_target = "_self";
        function _doClick(v, o, t) {
        var url="/prodsupp/prodsupkb.nsf/byauthor/a8fe0d4166bf1b72852571d50050b94b?OpenDocument&Clic k=" + v;
        if (o.href != null)
        o.href = url;
        else {
        if (t == null)
        t = document._domino_target;
        window.open(url, t);
        }

        }
        // -->
        </script>
        </head>
        <body text="#000000" bgcolor="#FFFFFF">

        <form action="">
        <table border="0" cellspacing="0" cellpadding="0">
        <tr valign="top"><td width="510"><font class="header"><b>
        Knowledge Base Article
        </b></font></td><td width="97"><img src="/icons/ecblank.gif" border="0" height="1" width="1" alt=""></td></tr>

        <tr valign="top"><td width="510"><br></td><td width="97"><img src="/icons/ecblank.gif" border="0" height="1" width="1" alt=""></td></tr>

        <tr valign="top"><td width="510"><a class='orange-reg' href="javascript:history.go(-1)">Back</a></td><td width="97"><a class='orange-reg' href="javascriptpenNewWindow('/prodsupp/prodsupkb.nsf/FeedbackForm?OpenForm&ParentUNID=A8FE0D4166BF1B728 52571D50050B94B&Category=TechSupport&ArticleID=06-9999-00028','Feedback')">Feedback</a></td></tr>
        </table>
        <br>
        <table border="0" cellspacing="0" cellpadding="0">
        <tr valign="top"><td width="298"><br></td><td width="12"><img src="/icons/ecblank.gif" border="0" height="1" width="1" alt=""></td><td width="298"><img src="/icons/ecblank.gif" border="0" height="1" width="1" alt=""></td></tr>

        <tr valign="top"><td width="298"><font class="reg-text"><b>Article ID #</b></font><br>
        <font class="reg-text">06-9999-00028</font></td><td width="12"><img src="/icons/ecblank.gif" border="0" height="1" width="1" alt=""></td><td width="298"><font class="reg-text"><b>Article Type</b></font><br>
        <font class="reg-text">How-To Guide</font></td></tr>

        <tr valign="top"><td width="298"><br></td><td width="12"><img src="/icons/ecblank.gif" border="0" height="1" width="1" alt=""></td><td width="298"><img src="/icons/ecblank.gif" border="0" height="1" width="1" alt=""></td></tr>

        <tr valign="top"><td width="298"><font class="reg-text"><b>Article Title</b></font><br>
        <font class="reg-text">How to mirror the LAN port on a CXi</font></td><td width="12"><img src="/icons/ecblank.gif" border="0" height="1" width="1" alt=""></td><td width="298"><font class="reg-text"><b>Publish Date</b></font><br>
        <font class="reg-text">Nov-1-2006</font></td></tr>
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        Comment

        • #5
          Case sensitive quoted search strings....

          Am I correct that a quoted search string is case sensitive, and if so ,is that something that you would consider changing in the next version, or at least making it optional ?

          Comment

          • #6
            There should be no problem indexing the title from the HTML you gave above. I just tested it by copy and pasting it in a file and indexing it.

            Make sure you have "Title of page" enabled on the "Indexing Options" tab of the Configuration window. Also, the "Title of page" on the "Results Layout" tab if you wish it to appear in your search results.

            And if the title was recently added (or the HTML was recently modified), you should make sure you are not indexing from a cached copy of the page in spider mode. Do this by checking "Reload all files (do not use cache)" on the General tab.

            Originally posted by meveland View Post
            Am I correct that a quoted search string is case sensitive, ...
            All searches are case insensitive by default. You may have changed this behaviour though, if you checked the option for "Support single-case languages (eg. asian languages)" on the "Languages" tab of the Configuration window.
            --Ray
            Wrensoft Web Software
            Sydney, Australia
            Zoom Search Engine

            Comment

            • #7
              Documents with No Titel

              All properties and tags looked good. The url/filename beneath the content works fine. Thanks for the help.

              Comment

              • #8
                Does that mean everything's working fine now? You didn't make that clear.

                If you are still having trouble with a particular file, you might want to e-mail it to us and we can take a closer look.
                --Ray
                Wrensoft Web Software
                Sydney, Australia
                Zoom Search Engine

                Comment

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