Logging issues

[baldwin_it]

I am having issues setting up logging for the enterprise package we purchased.

Here is how we are running our indexer:

Everyone on our intranet access the web via http://webserver/

When indexing, it is ran locally on my computer and automatically uploaded to the server through a drive mapping. (Y:\ points to root of \\webserver\)

While setting up the log information I am having a hard time figuring it out. Everyone locally has write access to \\Server1\Public which is mapped to B:\ for everyone.

How can I have a log file written to that location? I keep getting an error:

Log filename and path not found (...)
Check that you specified the correct log filename in your Indexer settings, and that the folder has the required write permissions.



Again, I do not have direct access to IIS, since I'm updating remotely, so how can I set up logging?

[David]

What logging settings did you select in the Zoom configuration window?

Log filename and path not found (...)

Was this the real error message, or did you replace some text with "..." before making this post?

You can find details of how to set up logging in this FAQ question.

[baldwin_it]

If I put in .log\searchlog.log withing the settings, then it says Log filename and path not found(c:\webserver\log\searchlog.log) which is not the correct location.

If I put in "\\Server1\Public" or "file://B:/Public" then it says path not found().

It will have nothing in the parenthesis.

Any ideas?

[baldwin_it]

I have created a virtual directory with the correct settings as described as well.

One question though

the virtual directory is located at
http://webserver/search2/

how do setup access to the log file from the zoom install which is in
http://webserver/search
?

I tried ././search2/searchlog.log, but it says the same message as before but with the path changed

path not found(c:\webserver\search\search2\searchlog.log)

[Ray]

If I put in .log\searchlog.log withing the settings, then it says Log filename and path not found(c:\webserver\log\searchlog.log) which is not the correct location.

Was that a typo? Did you mean "./log/searchlog.log" as opposed to ".log\searchlog.log"? The latter is actually saying that you have a folder named ".log" which is unlikely to be the case. You said "C:\webserver\log\searchlog.log" is not the correct path - but that is in fact, what you have specified in the settings. What is the correct path that you are expecting?

I tried ././search2/searchlog.log, but it says the same message as before but with the path changed

This path doesn't go anywhere. It is the same as "./search2/searchlog.log" or "search2/searchlog.log".

If you are not familiar with using relative paths (as it appears to be the case), we would recommend consulting some web development documentation. There is plenty online (Google for "relative paths"), and you can also refer to Appendix B in our Users Guide.

the virtual directory is located at
http://webserver/search2/

how do setup access to the log file from the zoom install which is in
http://webserver/search
?

You would have something like "../search/searchwords.log" or "/search/searchwords.log". Since you are not giving me the exact full path, you should check if this is correct and I would recommend reading up on relative links.