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Error message - Could not open file zoom_plugin.out

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  • Error message - Could not open file zoom_plugin.out

    Hello,
    From upgrade to 1006, got half the time these red messages:
    Failed to read plugin supported binary file
    Error: Could not open file: C:\Users\HP_Administrateur\AppData\Local\Wrensoft\ Zoom Search Engine Indexer\zoom_plugin.out
    what does it mean?
    for me the needed files are here...
    Any help would be appreciated
    thanks and best regards

  • #2
    Are you using Vista?

    There is a known issue with Vista's Indexing Service (which is causing trouble for not only Zoom, but other applications). Details and solution is provided in this forum thread:
    http://www.wrensoft.com/forum/showpo...57&postcount=2
    --Ray
    Wrensoft Web Software
    Sydney, Australia
    Zoom Search Engine

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    • #3
      Update to vista about one week ago.....

      The interim solution is to remove the "Users" folder from the Indexing Options of Windows Indexing Service. You do this by clicking on "Control Panel"->"Indexing Options"->"Modify"->"Show all locations". Here you can expand the drives/folders to find the entire "Users" folder, which you can uncheck from being index. After applying this change, Vista will need some time to remove these files from its internal index.
      could you precise where I can find "indexing options"?. can't find it

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      • #4
        ...where I can find "indexing options"?.
        You can find the Vista desktop indexing options in the Windows control panel.

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        • #5
          ok thanks a lot
          best regards
          hints for french guys: "regarder sous panneau de configuration avec affichage classique"

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          • #6
            Yes, you need to switch the Windows Vista control panel into 'classic' view to see this option. We always do this and had forgot to mention it.

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