Retrieve multiple context descriptions single search term

[guerob]

I just purchased Zoom Pro this afternoon and I was expecting to make Zoom retrieve all context descriptions for a single search term... I am finding out that this might not be possible ?.... so I wonder now might this option be in a soon to be released version ? I have 26 files of a Bulletin totalling about 25MB in html in a protected directory ( with a requirement for a CD version eventually ) and my client won't settle for just 1 instance of a found word in the results, he wants all the instances of the searched terms plus a 30 to 40 word context for each instance... If this is not to be available in Zoom are there possibilities that I be refunded since your program although in other respects is excellent, it will be ususable for the mandate I have been given. I couldn't really test your free program since I needed to know how it would react to my number of files and MB.... what I would really prefer is to have the option to Retrieve multiple context descriptions for a single search term rather than be reimbursed though.

Thanks !

guerob

[Ray]

Zoom will show multiple context descriptions but only for multi-word or wildcard searches where more than one unique search term was found.

You can also increase the size of the context description. You can do this via the "Results Layout" tab of the Configuration window.

It will not display multiple context results for each search term matched (ie. you will not get a context line for every occurance of a single word from each page). In most cases, this is not ideal output, and is a clutter of information - on most sites, there would be far too many pages/results to make this useful. But of course, there are exceptions (such as, I presume in your case, or the preference of your client). However, its addition would blow out the size of the index files (or impair performance and other technical aspects) and it is not something we are thinking of adding anytime soon.

You can contact us via e-mail regarding a refund. But we would like to ask users to try out the Free Edition carefully so as not to mislead themselves into thinking something is possible when it clearly isn't and we have not made any claims of such.

[guerob]

Impeccable quality customer service

Hi,

I was refunded this morning.

Thanks !


To any prospective clients of Wrensoft... I testify that I received impeccable quality customer service.