Certain search queries causing 500 Internal Server Error

[bhtech]

Hi,

We are on Version 6.0 ( Build: 1028 ) - Enterprise Edition. We are looking to upgrade shortly.

Our zoom_xxx files total just over 1gig - we currently get about 170,000 pages indexed. So not sure if a download would be possible.

Would it be normal that specific words could cause the CGI to crash? Would there be TOO many results? Or a particular result associated with that word that has issues?

Thanks

[David]

What version of Zoom are you using? If you aren't already on it, can you upgrade to the final V6 release or the current V7.

How big is your set of index files? Can you zip them up and make them available for download.

If the CGI has crashed, creating a dump file, then it is probably normal that the web server throws a Premature end of response header error.

[bhtech]

Hi,

I noticed that more and more core dump files were being created in our cgi-bin folder. After a bit of research I found that there were certain zoom queries that were causing 500 Internal Server Errors.

An example being - 'strange dream at night'.
After searching each individual word in the query, I found that the word 'dream' was causing the error.

I've read all the documentation on the 500 Server Error - and can see the error being logged as "Premature end of response header" - but I don't understand why this would only happen for certain words though.

Is anyone able to shed some light on what might be causing this issue?

Thanks in advance