Search results problems

[pollywogs]

Hi everyone,

Ever since I upgraded to 6.0 professional edition, I found out that when I do a search, it has to be perfect. For example, I have 20 products that have a product pattern of SOE-001 to SOE-020. Before when a user type in "SOE-" without the quotes to search, they will get 20 results. Now, they get no results found. They have to type in exactly like "SOE-011", "SOE-002", etc. to get a result.

Have anyone run into the same problem?

Thank you

Paul

[David]

I think you much have changed the settings in the Zoom configuration window.

On the Languages configuration window there is an option called "sub-string match for all searches". This will give the behavior described above. But we generally don't suggest using this option except for Asian languages as it makes the results less accurate in many cases.

Another option is to search for,
SOE*

[pollywogs]

Thank you, that worked like a charm