indexing pdf files - failed to read or parse pdf file

[woleraymond]

hi,
i am trying to index pdf files
i have a licence version professional and this is the error i get after a spidermode crawl
pdf plugin error - failed to read or parse pdf file
pdf plugin failed.file not scanned
what do i do?

[David]

You should check that,

1) The document is really in PDF format and can be opened without errors Adobe Reader.
2) The document is not password protected. If the document is password protected then check you have entered the correct password in Zoom.
3) Check that the document actually contains some text and is not just, for example, a photograph in a PDF file.
4) Check the document security settings (In Adobe Reader select File / Properties / Security) to see if 'content copying' and 'page extraction' is allowed.

If you still have a problem, then E-Mail us the PDF file in question.

Update: See also this post for Vista users about the Vista Indexing Service
http://www.wrensoft.com/forum/showthread.php?t=1942
and this post with simlar details for Vista and XP
http://www.wrensoft.com/forum/showthread.php?t=2322