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  • Trouble indexing PDF

    I have a PDF file which does not seem to have any security attached to it, yet when the indexer runs, I receive the following error:

    08:16:19 - [PLUGIN] Processing PDF file http://www.abcxyz.com/pdf/my-file.pdf
    08:16:19 - [ERROR] [PDF plugin error] This file is protected by Acrobat Security settings which prohibit content from being extracted.
    08:16:19 - [WARNING] PDF plugin failed. File not scanned.


    1. The PDF can be opened in Adobe Reader no problem, without entering any kind of user/password.

    2. The PDF does not have security attached, as far as I see.


    Any ideas of things I can look at?

  • #2
    Open the PDF document in question in Adobe Reader, and then use the File / Properties menu option to view the security settings.

    There should be a list called "Document security summary" which will state what is allowed for the PDF.

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